We always shipped order with great care for provide the best
service to our collectors/ buyers/ clients and we dispatch/ deliver
order with high quality packing and courier service for 100% customer's
satisfaction. Please read our returns policy before book your order.
- Damaged in Transit:
Should there be any damage to the artwork in transit the
buyer should not accept the parcel and should notify us by email at firstname.lastname@example.org / email@example.com immediately.
- Negligent Handling or Poor Packing:
On account of negligent handling or poor packing, it can
be returned to the Artist within 2 working days- this means you should
ship it back within 2 days even if it takes longer to reach the artist,
that's okay. In such a case we will refund the full/partially amount or exchange artwork to the
- Artwork Does Not Match With Image:
The other reason you can return the work is because the
image does not match the artwork. However, our Terms & Conditions
does not allow you to return the work because you have changed your mind
and do not like the artwork anymore. Such a return is not covered by our
terms of sale.
- Forfeit of Buyer's Right:
is made clear that the buyer would forfeit his/her right of
refund/replace the art works if such steps are not taken within two days
of receipt of artwork.
However, the unsatisfactory condition will only
be covered for not exact artwork, damaged or spoilt condition and not be returned/exchanged
because the buyer changed his/her mind and do not like the artwork
he/she has purchased.
- Images Produced with Great Care from Artworks:
While great care is taken to reproduce the colours and
form of paintings as depicted on the website/computer screen/digital
screen it is understood that since each painting is individually painted
there may be a little variations in shade, colour and brightness. We
try to advice the artists to maintain the image as it is with original
artworks. No complaints in this regard would be entertained.
If you have any feedback, suggestion, clarification or query please do email us on- firstname.lastname@example.org / email@example.com , we will get back to you as soon as possible.
Please see- Terms & Conditions | Freequently Ask Questions